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be informed

By working with our clients, we always learn more about their needs, and we can answer all of their questions. To help you in your process, we have compiled a list of frequently asked questions, and we are providing you with our answers. If you cannot find the answer to your question, contact us, we will be happy to help you.

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Give yourself a discount to a customer who comes for the first time  ?

No, we do not offer a discount if you are buying for the first time from us.  However, you may have discounts that may increase depending on your loyalty (Example you buy twice in the year, you will have a 5% reduction on your order, and so on), or by recommending our company to others. 'other people.  Do not hesitate to ask for a reduction, or a loyalty coupon!

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What happens if I am not satisfied with the service of NaziaArtisanat?

If you are not satisfied with the service of NaziaArtisanat, unfortunately we cannot accept a return or refund.

We do not accept refunds for henna if you cancel after booking your session. 

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How do I reserve an item in the store, or book a henna session?

To reserve an item in the store, simply click on that item from the site's home page, then select the quantity you want to take. When you have done this, select the delivery option you want, and the payment option (CB, or PayPal), or by cash in person if you live around Dunkirk.

To book for henna, you must go to the "book online" section, then select the henna you want to make.     

You have not found the answer to your question  ? Contact us, we will be happy to help you.

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